Returns & Exchanges
At Tabletennisstore, we want you to be completely satisfied with your gear; if you are not happy with your purchase, you can return or exchange unused items within 30 days of delivery.
Return Process
- 1.Verify Eligibility
Ensure your items are in their original packaging, unused, and that any racket rubbers have not been glued or cut.
- 2.Initiate Your Request
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the return shipping address.
- 3.Pack and Ship
Securely pack your items to prevent damage during transit and include a copy of your invoice with the RMA number clearly marked.
- 4.Processing and Refund
Once our technicians inspect the returned equipment, we will process your refund or ship your replacement items within 3-5 business days.
