Frequently Asked Questions
Everything you need to know about your table tennis gear and orders.
Do you offer professional racket assembly services?
Yes, we offer free professional assembly when you purchase a blade and rubbers together. Our experts use high-quality VOC-free glue and edge tape to ensure your custom paddle is competition-ready.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your equipment in time for an upcoming tournament.
What is your return policy for table tennis equipment?
We accept returns on unused items in their original packaging within 30 days. Please note that custom-assembled rackets cannot be returned unless there is a manufacturing defect.
How do I know which rubber is right for my playing style?
We categorize our rubbers by speed, spin, and control ratings. Offensive players usually prefer high-tension inverted rubbers, while defensive players may look for long pips or anti-spin options.
Are your products ITTF approved?
Most of our rubbers and balls are ITTF (International Table Tennis Federation) approved for sanctioned tournament play. Look for the ITTF logo on the product descriptions.
Do you offer bulk discounts for clubs or schools?
Absolutely. We provide special pricing for table tennis clubs, schools, and community centers. Please contact our sales team directly for a volume-based quote.